Supervision in the Hospitality Industry- AHLEI Practice Test

What type of power is also referred to as legitimate power within an organization's hierarchy?

1. Position

2. Reward

3. Coercive

4. Expert

The correct answer is: Position

The concept referred to as legitimate power within an organization's hierarchy is indeed position power. This type of power stems from a person’s formal role or title within an organization, which grants them the authority to make decisions, enforce policies, and direct the actions of others. Individuals in positions of authority, such as managers or executives, exercise this power due to their designated roles, which align with the structure and hierarchy of the organization. Position power is inherent to the organizational chart and is often accepted by subordinates as a legitimate form of influence, as it comes with the responsibilities and expectations defined by the organization's framework. This power can be crucial for maintaining order and facilitating effective communication and operations within the team. In contrast, the other types of power, such as reward power, rely on the ability to offer incentives; coercive power is based on the ability to force compliance through threats or punishment; and expert power is derived from personal expertise or knowledge. Each of these forms has its unique aspects and applications within an organization but do not represent the legitimacy accorded by formal positions within the hierarchy.