Supervision in the Hospitality Industry- AHLEI Practice Test

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Prepare for the AHLEI Supervision in the Hospitality Industry exam. Use interactive flashcards and multiple choice questions, with hints and explanations for each. Ensure you're ready to succeed!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

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When evaluating the need for disciplinary action, which statement is a fact?

  1. "The fact is that your attitude has been less than desirable during the past month"

  2. "You have missed six days during the past two months"

  3. "Jim was very specific in his complaint. He said you cursed him yesterday when he bumped you in the hallway"

  4. All of the above

The correct answer is: "You have missed six days during the past two months"

The selection of "You have missed six days during the past two months" as the correct statement reflects a fact because it presents a quantifiable and objective piece of information that can be verified. This statement does not rely on personal interpretations, feelings, or opinions. It straightforwardly indicates the attendance record of the employee, making it a clear and measurable fact that can be documented and referenced if necessary. In contrast, the other statements are more subjective. The first statement reflects an opinion about attitude, which can vary based on individual perceptions. The third statement references a specific complaint, which also involves subjective interpretations of behavior and might depend on the perspectives of those involved. As a result, these statements do not qualify as indisputable facts in the same way that the attendance record does.