Supervision in the Hospitality Industry- AHLEI Practice Test

What type of interview questions is likely to lead applicants to give desired responses?

1. Open-ended or indirect questions

2. Eclectic questions

3. Stress questions

4. Closed or direct questions

The correct answer is: Closed or direct questions

Closed or direct questions are structured to elicit specific responses from applicants, which makes them effective for guiding the interviewee toward the desired information. These types of questions typically require a straightforward answer, such as "yes" or "no," or a brief factual statement. This format allows interviewers to narrow down responses and gain clarity or confirmation about a candidate's skills, experiences, or qualifications. In scenarios where the employer seeks confirmation of certain competencies or experiences, closed questions can streamline the process by avoiding ambiguity and focusing the discussion on particular topics relevant to the position. For instance, asking candidates, "Do you have experience managing a team?" directly targets the information needed without room for extrapolation that might arise with more open-ended questions. The effectiveness of this approach lies in its ability to maintain control of the interview's direction and ensure that all necessary areas are adequately covered. Thus, when structured appropriately, closed or direct questions can enhance the interview's efficiency and outcome, making them a valuable tool in the recruitment process.